Terms and Conditions

CONDITIONS OF USE

 Terms and Conditions

These terms and conditions help to keep Tuk Tuk 3-Wheelers Parts and Service Corp. website a safe place to trade and set out the full extent of any agreement reached between you and Tuk Tuk 3-Wheelers Parts and Service Corp. in connection with this site. You should understand that by placing an order, you accept the following terms and conditions:

General

1.      The owner of this web site is Tuk Tuk 3-Wheelers Parts and Service Corp.

2.      Your contract for purchases made through this web site is Tuk Tuk 3-Wheelers Parts and Service Corp.

3.      The contract does not cover purchases undertaken within stores belonging to Tuk Tuk 3-Wheelers Parts and Service Corp.

4.      You agree that e-mail can be used as a long-distance means of communication.

5.      No contract for the sale of any product will subsist between you and Tuk Tuk 3-Wheelers Parts and Service Corp. unless and until Tuk Tuk 3-Wheelers Parts and Service Corp. accept your order by way of an e-mail confirming that it has received payment in full for all the goods you have ordered. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time Tuk Tuk 3-Wheelers Parts and Service Corp. sends the email to you (whether or not you receive that e-mail). This confirmation e-mail amounts to an acceptance by Tuk Tuk 3-Wheelers Parts and Service Corp. of your offer to buy goods from Tuk Tuk 3-Wheelers Parts and Service Corp..

6.      You undertake that all details you provide to Tuk Tuk 3-Wheelers Parts and Service Corp. for the purpose of ordering or purchasing goods or services are correct, that the credit, debit card or bank account you are using is your own and that there are sufficient funds to cover the cost of the goods or services ordered.

7.  If there are any changes to the details supplied by you it is your responsibility to inform Tuk Tuk 3-Wheelers Parts and Service Corp. as soon as possible. 

Cancellation & Returns

8.  You have the right to cancel your order at any time up to the time of dispatch on which you received the products. It is not compulsory for you to notify us of the reason of the cancellation. If you wish to cancel your order please send an email to s[email protected] with details of your cancellation. You must state your name, a description of the goods and your order number. You may return them to us within 14 days of purchase for a refund or exchange provided that the products are returned to us in their original condition and carefully packaged. Returns made after 14 days will be accepted at the manager’s discretion. We may refuse a return, offer store credit or offer a refund minus P&P and a 15% administration charge.

This does not apply to items Bespoke, personalised or made to your specification items that due to their nature cannot be returned.

9.  Damaged items must be reported to us within 10 working days of receipt.

 

10.  You must where possible return goods in the original manufacturer’s box/package. You must where possible return the entire contents of the box/package,  all stuffing/protective wrapping, any accessories included by the manufacturer, all printed materials including stickers, brochures, labels, tags and guarantees. You must take reasonable care of the goods whilst in your possession.

 

11.  When marked goods are returned, Tuk Tuk 3-Wheelers Parts and Service Corp. reserve the right to refuse to reimburse in full. In the case of postal returns, the goods will remain with Tuk Tuk 3-Wheelers Parts and Service Corp., until either you accept to pay for the item(s) to be returned to you, or accept a refund of less than 100% of the original purchase price. The percentage refund will be negotiated with reference to the degree of damage but is unlikely to be greater than 75% of the purchase price.

12.  Tuk Tuk 3-Wheelers Parts and Service Corp. will meet the full cost of returning goods where the item(s) delivered to you are not as specified in the Product Description section on your Receipt PROVIDED THAT you notify Tuk Tuk 3-Wheelers Parts and Service Corp. of the problem in writing within 10 working days of delivery of the goods. NOTHING IN THIS CLAUSE AFFECTS YOUR STATUTORY RIGHTS.

13.  If you believe that your goods have developed a fault, contact s[email protected] unless a manufacturers guarantee has been issued then you will need to contact the manufacturer. When returning faulty goods please explain what the fault is, your contact details and the original receipt for the cost of posting the goods back. If Tuk Tuk 3-Wheelers Parts and Service Corp. agree that the product is faulty, you will be offered an exchange, or a full refund, and advice on product suitability. When Tuk Tuk 3-Wheelers Parts and Service Corp. accept that the product is faulty, you will be refunded the postage cost incurred by you when sending the goods back. As a gesture of goodwill, if you choose to exchange your faulty goods,  Tuk Tuk 3-Wheelers Parts and Service Corp. will incur the cost of posting the replacement item to you. Tuk Tuk 3-Wheelers Parts and Service Corp. reserve the right to decide the shipping service for this purpose.

14.  Where Tuk Tuk 3-Wheelers Parts and Service Corp. disagrees with you that the product is faulty, it will let you know the decision in writing. If a returned product is found to be not faulty, the product will be returned to you the customer at your expense. Customers returning non-faulty goods after the will receive store vouchers for the amount they paid for the goods less 10% restocking fee, there will be no refund of shipping costs on Non-faulty goods.

15.  If you do not agree with the decision, you have the right to take your case to independent arbitration.

Liability

16.  This Liability section applies only to the extent permitted by law. For the avoidance of doubt, Tuk Tuk 3-Wheelers Parts and Service Corp. does not exclude or limit any liability for (a) personal injury (including sickness and death) where such injury results from Tuk Tuk 3-Wheelers Parts and Service Corp. negligence or wilful default, or that of Tuk Tuk 3-Wheelers Parts and Service Corp. employees, agents or subcontractors or (b) fraudulent misrepresentation.

17.  Tuk Tuk 3-Wheelers Parts and Service Corp. do not accept liability (except as set out below) for any errors and omissions and reserve the right to change information, specifications and descriptions of listed goods, products and services.

18.  Tuk Tuk 3-Wheelers Parts and Service Corp. transact all payments in Philippines Peso. If Tuk Tuk 3-Wheelers Parts and Service Corp. displays prices on its web site in any currency other than the Philippines Peso, this information is for guidance only and does not represent the contractual price.

19.  In the event that a product or service is listed at an incorrect price due to a typographical error, Tuk Tuk 3-Wheelers Parts and Service Corp. has the right to refuse or cancel any orders listed at the incorrect price whether or not the order has been confirmed.

20.  Tuk Tuk 3-Wheelers Parts and Service Corp. will do its best to correct errors and omissions as quickly as practicable after being notified of them.

21.  TO THE FULLEST EXTENT PERMITTED BY LAW, Tuk Tuk 3-Wheelers Parts and Service Corp. IS PROVIDING THIS WEB SITE AND ITS CONTENTS ON AN “AS IS” BASIS AND MAKES NO (AND EXPRESSLY DISCLAIMS ALL) REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THIS WEB SITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED IN THIS SITE INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN ADDITION, Tuk Tuk 3-Wheelers Parts and Service Corp. DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS WEB SITE IS ACCURATE, COMPLETE OR CURRENT.

22.  Tuk Tuk 3-Wheelers Parts and Service Corp. do not accept liability for any indirect loss, consequential loss, loss of data, loss of income or profit, loss of damage to property and/or loss from claims of third parties arising out of the use of Tuk Tuk 3-Wheelers Parts and Service Corp. website or for any products or services purchased from Tuk Tuk 3-Wheelers Parts and Service Corp..

23.  Tuk Tuk 3-Wheelers Parts and Service Corp. will only be liable for direct loss up to a maximum total of the price of the product or service purchased in respect of any claim.

Processing of orders

24.  Payments are debited before items are shipped by Tuk Tuk 3-Wheelers Parts and Service Corp. In the case of Cash on Delivery or Cash on Pick Up Tuk Tuk 3-Wheelers Parts and Service Corp. Reserve the right to ask for a deposit or full amount before shipping.

25.  All prices include sales taxes (unless otherwise stated).

26.  Tuk Tuk 3-Wheelers Parts and Service Corp. aims to arrange shipment of all in-stock items in three working days of receiving your order. Your order may be delayed if the item is not in stock in our central warehouse, and has to be fulfilled from stock held at one of our stores. Some items may be unavailable and the current stock status is approximate. Where future delivery dates for stock are quoted, these are approximate.

Delivery/Title/Risk

27.  The period stated within which you will receive your order is approximate. Goods will be sent to the address given by you in your order and stated in the Order Confirmation. Please note that your goods may be sent to you in instalments. No refunds for failed delivery will be made until 30 days of the order date.  Tuk Tuk 3-Wheelers Parts and Service Corp. will take legal action against any customer claiming a credit card call back before the above time.  

Tuk Tuk 3-Wheelers Parts and Service Corp. Will take legal action against customers that order via Cash on Delivery or Cash on Pick up and then refuse to pay.

28.  Title to any product ordered will pass to you once Tuk Tuk 3-Wheelers Parts and Service Corp. have received payment in full for that product.

29.  If you are outside the Philippines you may be subject to import duties and taxes, which are levied once a shipment reaches your country. Any such additional charges for customs clearance must be borne by you. You should note that customs policies vary widely from country to country; Tuk Tuk 3-Wheelers Parts and Service Corp. advises each customer to contact their local customs office for further information.

30.  Please note that when shipping products internationally you should be aware that cross-border shipments are subject to opening and inspection by customs authorities.

31.  Tuk Tuk 3-Wheelers Parts and Service Corp. reserve the right to change the shipping company quoted to you at the time of your order as it sees fit.

32. Tuk Tuk 3-Wheelers Parts and Service Corp. can not be held responsible for late deliveries caused by a acts of God. Such as severe weather conditions, earthquakes, floods etc.

Miscellaneous

33.  It is a crime to use a false name or a known invalid credit card to order. Anyone caught wilfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law. Tuk Tuk 3-Wheelers Parts and Service Corp. track the electronic ‘fingerprints’ of every order placed on Tuk Tuk 3-Wheelers Parts and Service Corp. to enable us and all legitimate crime prevention and prosecution authorities to trace individual users engaging in criminal activities on our website.

34.  Tuk Tuk 3-Wheelers Parts and Service Corp. may amend these terms and conditions from time to time, and place the new version on the website. All purchases from the date that the amended terms are placed on our website onwards will be governed by those new terms.

35.  These terms and conditions shall apply when Tuk Tuk 3-Wheelers Parts and Service Corp. accept your order by e-mail confirming that it has received payment in full for all the goods you have ordered. They shall supersede any and all other conditions, understandings, commitments, agreements or representations (except fraudulent misrepresentations) relating to your purchase, whether oral or in writing, and contain the entire agreement between Tuk Tuk 3-Wheelers Parts and Service Corp. and you relating to your purchase. Tuk Tuk 3-Wheelers Parts and Service Corp. advises that you print off and keep safe a copy of these terms and conditions once your order has been accepted by Tuk Tuk 3-Wheelers Parts and Service Corp.

36.  You are advised to read (and are responsible for reading) all information on this website fully.

37.  If any of these terms are held to be invalid or unenforceable, those terms will be struck out and the other terms remain.

38.  Tuk Tuk 3-Wheelers Parts and Service Corp. will not pass on your personal data and your details are only held in Tuk Tuk 3-Wheelers Parts and Service Corp. records.

 

                   This Site was developed in the Philippines in accordance with and shall be governed by, and your browsing in and use of the Site shall be deemed acceptance of, the laws of the Philippines. Notwithstanding the foregoing, this Site may be viewed internationally and may contain references to products or services not available in all countries. References to a particular product or service do not imply that Tuk Tuk 3-Wheelers Parts and Service Corp. intend to make such products or services available in such countries.

Accounts

When you create an account with us, you must provide us with information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of Tuk Tuk 3-Wheelers and its licensors.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Tuk Tuk 3-Wheelers.

Tuk Tuk 3-Wheelers has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that Tuk Tuk 3-Wheelers shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the Philippines without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us.